Оценка отеля:
3.0
из 10
Оценки отеля по критериям:
Номера:
2.0
Сервис:
3.0
Чистота:
1.0
Питание:
4.0
Инфраструктура:
5.0
Грязь: номер категории супериор на первом этаже (1103) грязный, все металические поверхности ржавые, в сан узлах столько волос что можно проследить всех гостей с прошлого года.
Запах плесени (влажность/ржавчина) впитался в простыни и не выветривается ничем.
Персонал: на ресепшне приветливый но бесполезный так как решить проблему с уборкой либо переселением не может. Может выдать тапочки через 20 мин так как в номере их нет.
Море волшебное но кусок стекла который вонзается в ступню портит впечатление даже от него.
Запах плесени (влажность/ржавчина) впитался в простыни и не выветривается ничем.
Персонал: на ресепшне приветливый но бесполезный так как решить проблему с уборкой либо переселением не может. Может выдать тапочки через 20 мин так как в номере их нет.
Море волшебное но кусок стекла который вонзается в ступню портит впечатление даже от него.
Комментарии (2)
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ДРУГИЕ ОТЗЫВЫ ОБ ОТЕЛЕ
- Отель не для россиян!
- Грязно, пахнет плесенью, прекрасное море спасает, но на пляже стекло
- прекрасный отдых
- Рекламный тур по о.Джерба
СМОТРИТЕ ТАКЖЕ
Dear Mrs Nadya,
First of all, we would like to thank you for your trust and loyalty in our establishment and also, for taking the time to share your comments and criticism about our services.
We regret to know that your experience was not what it should have been. We would like to make sure that our guests are always paying attention to their stay, even when the hotel is full.
We share your opinion which says that the benefits must always be assured, and that we are committed to managing our daily life.
Again, we apologize for the inconvenience you experienced and we hope to welcome you back to our beautiful resort.
We remain at your disposal for any further information
Best regards.
Guest Experience Manager
Aymen Bouzayani
Dear Mrs Nadya,
First of all, we would like to thank you for your trust and loyalty in our establishment and also, for taking the time to share your comments and criticism about our services.
We regret to know that your experience was not what it should have been. We would like to make sure that our guests are always paying attention to their stay, even when the hotel is full.
We share your opinion which says that the benefits must always be assured, and that we are committed to managing our daily life.
Again, we apologize for the inconvenience you experienced and we hope to welcome you back to our beautiful resort.
We remain at your disposal for any further information
Best regards.
Guest Experience Manager
Aymen Bouzayani
Dear Mrs Nadya,
First of all, we would like to thank you for your trust and loyalty in our establishment and also, for taking the time to share your comments and criticism about our services.
We regret to know that your experience was not what it should have been. We would like to make sure that our guests are always paying attention to their stay, even when the hotel is full.
We share your opinion which says that the benefits must always be assured, and that we are committed to managing our daily life.
Again, we apologize for the inconvenience you experienced and we hope to welcome you back to our beautiful resort.
We remain at your disposal for any further information
Best regards.
Guest Experience Manager
Aymen Bouzayani
Dear Mrs Nadya,
First of all, we would like to thank you for your trust and loyalty in our establishment and also, for taking the time to share your comments and criticism about our services.
We regret to know that your experience was not what it should have been. We would like to make sure that our guests are always paying attention to their stay, even when the hotel is full.
We share your opinion which says that the benefits must always be assured, and that we are committed to managing our daily life.
Again, we apologize for the inconvenience you experienced and we hope to welcome you back to our beautiful resort.
We remain at your disposal for any further information
Best regards.
Guest Experience Manager
Aymen Bouzayani